Education Solutions Discovery

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“Product Discovery” is the method we use to take our client’s ideas and turn them into software changes or new features. We have the opportunity to learn about opporunities using surveys, support case trends, user groups, one-on-one conversations, and account managers – as well as here!

Discovery can include conversations, observation, drawing, sketching, and prototyping with you. We hope this forum will allow us to be more transparent as to what discovery topics are currently ongoing, and which go through to a release.

Help make our Education Solutions even better and vote and share your ideas today!

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  1. Allow the ability to add restrictions to credits when setting up Automatic Item -Vary amount by Schedule/Grade

    Currently for monthly tuition payment credits, an automatic billing schedule is set up using "Auto Item - vary amount by schedule and grade". However there is no way to restrict the credit to the corresponding tuition charge. Instead the credit applies itself to the oldest charges on the account, therefore creating problems with our collections. there is the ability to do so with Automatic Financial aid items. Please add the "apply restrictions " option as it is wreaking havoc on our aged receivables.

    124 votes
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      0 comments  ·  Student Billing  ·  Flag idea as inappropriate…  ·  Admin →
    • Allow the faculty access supervisor the ability to advance the academic year setting for all users.

      At the start of the new academic year teachers forget they need to advance their academic year setting in faculty access to to see the current academic year's grade book and attendance roster. It would be nice if the supervisor could just press one button and advance to the current academic year in the teacher grade books for them.

      Alternatively the process could be automated. Since all academic years are defined by a start date and end date, faculty access could take the current date and automatically select the apropriate academic year.

      4 votes
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        0 comments  ·  Gradebook  ·  Flag idea as inappropriate…  ·  Admin →
      • Historic schedules in a student record and FAWeb should use historic course name

        On the "Schedule" tab for a student use historical course name instead of the current course name for past years. If a course gets a name change, this is not properly reflected on the Schedule tab for student records and on FAWeb.

        6 votes
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          0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
        • allow multiple teachers access to a single class. If teachers job share, they need access to the same class.

          If a teacher wants to their class to look exactly the same as another teachers, or if two teachers share the same class, they should be able to create categories that look exactly alike.

          1 vote
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            1 comment  ·  Creating Assignments  ·  Flag idea as inappropriate…  ·  Admin →
          • Change Past, Concurrent, and Future School Education Types

            Allow changes to Education Type table. The designations of Past, Concurrent, and Future school types that are hard coded into the system are not useful. It would be much more useful if schools could write their own Education Types such as pre-school, elementary school, middle school, etc.

            2 votes
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              0 comments  ·  Student information  ·  Flag idea as inappropriate…  ·  Admin →
            • Have the ability to export Individual or Faculty/Staff attributes from a Student export

              Have the ability to export individual and faculty/staff attributes from a student export instead of individual or faculty/staff export.

              6 votes
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                0 comments  ·  Student information  ·  Flag idea as inappropriate…  ·  Admin →
              • allow netmail to mail multiple email addresses for the same record

                There are times when we want to utilize all email addresses we have for a record in order to reach that person. Netmail only allows us to choose "first available" email address or "primary" email. Therefore we cannot email to both the primary and secondary email addresses for a record.

                6 votes
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                  0 comments  ·  NetMail  ·  Flag idea as inappropriate…  ·  Admin →
                • Add a feature in Student Billing that flags when drop/adds have been changed in Registrar's Office

                  When a course is dropped or added in registrar's office, there should be some kind of flag or indication to those who run Student Billing that changes have been made and that new transactions need to be generated. As sophisticated as Blackbaud Products can be, it seems odd that you have to communicate OUTSIDE the system across modules.

                  6 votes
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                    0 comments  ·  Student Billing  ·  Flag idea as inappropriate…  ·  Admin →
                  • the functionality to report or query on Marking Column Weights in FAWeb

                    To be able to find out the marking column weight used for a specific marking column in all FAWeb files when the faculty is given the ability to "create their own marking column weights" in FAWeb.

                    3 votes
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                      0 comments  ·  Gradebook  ·  Flag idea as inappropriate…  ·  Admin →
                    • alerts

                      There should be an alert that can be sent to Administrators in the school, not just FAWeb, when a student has new conduct created for them.

                      3 votes
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Cross-Table queries

                        I want to create a query as verbalized below:
                        There's a query called "SpecialClasses".
                        "Give me all students who are enrolled in classes that appear in the query "SpecialClasses".
                        We need to be able to enter a query as a criterion in another query.

                        5 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Allow Attributes to be seen between modules; i.e. between Registrar and Billing

                          Right now, one cannot see attributes which are entered in Registrar when the student is opened in the Billing module.

                          1 vote
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                            0 comments  ·  Student information  ·  Flag idea as inappropriate…  ·  Admin →
                          • 1 vote
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • make the individual record's "Affiliation" update automatically, paired with the related student's status.

                              I suggest you find a way to pair the "affiliation" field in the individual records with the student status. That way when 100 students graduate, their accompanying parent affiliation would update to "parent of alum". Similarly, it could be used to change "parent of applicant" to "parent of current student."
                              Without this pairing, one has to either:
                              1. manually change at least two individual records for each student status that changes, or
                              2. never use the individual export feature, since you can't filter effectively.
                              I can only use applicant and student exports, making sure the relationship fields I need are…

                              1 vote
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                                0 comments  ·  Student information  ·  Flag idea as inappropriate…  ·  Admin →
                              • Multi-lingual support for Faculty Access for the Web and Net Classroom

                                We have been requested to provide multi-lingual support for faculty and student web access, specifically Spanish at this time. The class titles and course descriptions will be done in Spanish, but we need other aspects such as navigation bars and site headings & text to be Spanish, also.

                                It would be helpful if language could be based on URL, so student.myschool.edu could point to English, and estudente.myschool.edu could point to Spanish.

                                18 votes
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                                  0 comments  ·  Student information  ·  Flag idea as inappropriate…  ·  Admin →
                                • Create a plugin for integration Mailchimp, Constant Contact or VerticalResponse

                                  NetSolutions NetMail was adequate 20 years ago but email has come a long ways since then. NetMail is impossible to manage and lacks ALL the features of a modern email service. Please create a plugin to allow integration with MailChimp, Constant Contact or VerticalResponse.

                                  6 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Autosave before FAWEB timeout.

                                    It's too easy to loose work when you get booted out of the system. Technology exists for autosave. It is ridiculous and frustrating that this does not happen. Sometimes I do not see the timeout message because someone has come in to talk to me, etc. A product manager responded to someone else's similar complaint, saying that there is now an autosave, but I am still getting booted and loosing work. This shouldn't ever be the case.

                                    7 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Fix the Missing Assignments Report

                                      When I go to print Missing Assignments, it will also print all of the assignments that currently are blank. Since I filled in the missing assignments with an M (and I already have this option checked on the Alerts page - "Missing" is the only option checked, not both), this seems like a bug fix.

                                      Right now it's printing Missings AND Blanks. I only want it to print Missings.

                                      12 votes
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                                        0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Education Edge system must have the ability to update the phone number of the medical tab in the Admission Office module during import

                                        Education Edge system must have the ability to update the phone contact number of the medical tab in the Admission Office module during import process without adding the same contact phone type again.

                                        1 vote
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                                          0 comments  ·  Student information  ·  Flag idea as inappropriate…  ·  Admin →
                                        • create an Individual Profile Report and an Organization Profile Report similar to the Student Profile Report.

                                          I would like to create a report that would give me the Individual's contact information, address,and attributes as well as relationships (personal and business), relationships contact and address information. When I send my President out to various meetings, it would be very helpful to be able to hand him a printout of which alumni and which recruits live in that area or attend a church in that area.

                                          1 vote
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                                            0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
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