Education Solutions Discovery

Hello and Welcome!

“Product Discovery” is the method we use to take our client’s ideas and turn them into software changes or new features. We have the opportunity to learn about opporunities using surveys, support case trends, user groups, one-on-one conversations, and account managers – as well as here!

Discovery can include conversations, observation, drawing, sketching, and prototyping with you. We hope this forum will allow us to be more transparent as to what discovery topics are currently ongoing, and which go through to a release.

Help make our Education Solutions even better and vote and share your ideas today!

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. I suggest on the enter course request page, both the course ID and name be displayed together.

    When entering course request, I use the course ID, but for verification that student gave me the correct ID and course name it would be very helpful for both to be displayed on the right side window.

    1 vote
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      1 comment  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
    • add a column on the Activity Screen for hiding transactions from printing

      Right now I have to open the charges separately and check each one manually. If it was on the Activity Screen it could be done easily at a glance instead of opening each one.

      Thank you,
      Pam Srna

      19 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        0 comments  ·  Student Billing  ·  Flag idea as inappropriate…  ·  Admin →
      • Add a save button directly underneath the comment section.

        Add a save button directly underneath the comment section.

        1 vote
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          1 comment  ·  NetClassroom  ·  Flag idea as inappropriate…  ·  Admin →
        • 3 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            1 comment  ·  Comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Office 2013 support for Blackbaud Education Edge Admissions Office, Mail merges, etc.

            Office 2013 has been available for over 2 years. We need compatibility with Admissions Office. Staff can not upgrade their computers because the Admissions Office does not support this version.

            10 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              2 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • FIX the email settings to include ALL students when selecting All

              When choosing the students who will receive the email, there is an option for "All" but it does not actually select any students. It would be great if all students listed would then be selected rather than having to select each student individually.

              1 vote
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                0 comments  ·  NetMail  ·  Flag idea as inappropriate…  ·  Admin →
              • Entering comments in FAWeb seems to have bug despite having set the default font.

                Even though I have set a default font for comments in Registrar's Office and instructed teachers to enter comments directly without cutting and pasting (hidden Rich Text formatting), we still end up with a variety of formatted comments with different fonts. Do you think my teachers are sneaking and pasting from Word?

                3 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  0 comments  ·  Comments  ·  Flag idea as inappropriate…  ·  Admin →
                • revamp the contacts section

                  The contact section is annoying at best. I suggest you move the contact window to its own tab so the contact type and contents can be viewed more clearly and so multiple contacts can be viewed easily.

                  1 vote
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    0 comments  ·  Student information  ·  Flag idea as inappropriate…  ·  Admin →
                  • Add the ability to have action items emailed to the person responsible within EE.

                    Currently, reminders only appear on the Home page. An email would be extremely helpful for those who are not always on the computer or logged into EE to see the reminders. The priority should also be listed, along with the completed by date.

                    1 vote
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Add "Classes per Session" constraints to "Restrictions 1" in Education Edge

                      Right now, "Restrictions 1" includes "Classes per term" which is helpful. But there are scenarios in which it doesn't matter which term a class is scheduled, but that it should only be offered N times per session. This would allow EE to distribute classes between terms instead of front-loading the schedule into the first term.

                      1 vote
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                      • allow users to query on degree requirement progress

                        Allow users to query on the progress of Requirements

                        21 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          2 comments  ·  Grading  ·  Flag idea as inappropriate…  ·  Admin →
                        • fix the "blank" page that occurs when a Grade Report is 2 pages long

                          When a Grade Report for a class is 2 pages long AND it is the first class to print for a students Grade Report, the system generates a "blank" page as the first page. Blank as in it has the students name and Header Bar, but nothing else. The class description and comments start on page 2. So when you print a Grade Report, there is this "blank page" first. Some parents call to ask what is missing.

                          BB Support said to change the sort of the classes so the 2 page class isn't first. Yes, that is a work…

                          1 vote
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                          • create an "Add Payment" keyboard shortcut (like Alt-P or something?) on the Payments Tab on "Add an New Deposit"

                            When creating a deposit from Cash Receipts, Payments tab: can we get an "Add Payment" keyboard shortcut (like Alt-P or something?)

                            1 vote
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Add a button for previous student and next student underneath the comment section

                              This will save time from scrolling back to the top of the page.

                              1 vote
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Add billing status to students' records in Registrar's Office

                                It would be helpful to see a student's billing status on their record in Registrar's Office. Most of the work with students' records is done in Registrar, and it would be helpful to see which ones need a hold.

                                2 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  0 comments  ·  Student information  ·  Flag idea as inappropriate…  ·  Admin →
                                • Make it easier to take back a surplus of financial aid, a charge with 1098T box (that works maybe)

                                  Make it easier to take back a surplus of financial aid that the school want to take back, a possible charge with 1098T box (that works maybe).
                                  We have financial aid that is not used by a student. We want to take it back and use it for another student. Right now there is no way take it back. The only way is delete it, and recreate it for the reduced amount. It would be so much easier to create a charge that has 1098T shcolarships/grants for the take back amount. That way the 1098T data balances out.

                                  1 vote
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    0 comments  ·  Student Billing  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 1 vote
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      0 comments  ·  Student Billing  ·  Flag idea as inappropriate…  ·  Admin →
                                    • It would be very helpful to let teachers view the school calendar through FAWeb.

                                      Teachers need to be able to view the school calendar through FAWeb. Most of our teachers have only that login, and there currently is no way for them to see the school calendar.

                                      1 vote
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Prevent the gradebook from logging out when the gradebook is open.

                                        The screen doesn't cage until you hit the save button, then you find out all of your work was for nothing. Grades take a long time to enter, why would there be such a quick timeout?

                                        1 vote
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Add audit trail on social security number changes

                                          Add audit trail to track who and when a social security number is changed

                                          3 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            0 comments  ·  Student information  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1 3 4 5 62 63
                                          • Don't see your idea?

                                          Feedback and Knowledge Base